Delivery and Delay in Delivery
The confirmed delivery time is as accurate as possible. However, delivery schedules can be delayed due to unforeseen circumstances or due to delays on behalf of sub-contractors. We reserve the right to extend the delivery schedule on account of the above without having to offer compensation to the customer. Partial deliveries are permitted. The delivery schedule starts on the day the order is placed.
Supplies of each Kind take place in the Inland only against cash on delivery or prepayment. Abroad only against prepayment. With our component Systems the dispatch takes place only against prepayment. Forwarding expenses compute themselves according to the current forwarding expenses tables of the logistics Enterprises assigned by us (UPS or DHL). The packing costs are charged for depending upon expenditure to first cost. With articles those than 1.2 m are longer, take place an impact for bulky goods costs at a value of Euro 20.00.
Abroad we dispatch only against prepayment. Postage and packing costs are charged for to first cost. It applies excluding German right and German jurisdiction.
Transfer of Risk
Once the goods have been handed over to the designated carrier, the risk is for the buyer`s account. In the case of damage we can deal with the Claim for the customer; in this case a damage claim is to be issued immediately after receipt of the cargo together with a copy of the forwarder`s cargo receipt showing the relevant comment about damage.